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Express Scripts is a pharmacy benefit manager (PBM) that administers prescription drug programs for millions of Americans. Established in 1986, the company became a leader in the industry by offering cost-saving solutions and streamlined prescription management.
Key Services Provided by Express Scripts:
- Prescription Management: Handling medication orders and deliveries.
- Cost Control: Negotiating drug prices with manufacturers and pharmacies.
- Clinical Programs: Offering patient support for chronic conditions and medication adherence.
The Acquisition of Express Scripts
If you ask, “What happened to Express Scripts?” the answer lies in its acquisition. In 2018, Express Scripts was acquired by Cigna, a global health services company, in a deal worth $67 billion.
Why Did Cigna Acquire Express Scripts?
- Integration of Services: To combine Cigna’s health insurance expertise with Express Scripts’ PBM capabilities.
- Cost Reduction: To lower healthcare costs by leveraging the combined scale of both companies.
- Improved Patient Outcomes: To provide a more holistic approach to healthcare.
Changes After the Acquisition
Since the acquisition, several changes have occurred:
1. Rebranding and Integration
- Express Scripts now operates as a subsidiary of Cigna.
- The brand is integrated into Cigna’s broader healthcare services portfolio.
2. Expanded Services
- Greater focus on integrated care, combining pharmacy, medical, and behavioural health solutions.
- Enhanced support for patients with chronic and complex health needs.
3. Name Recognition
While still known as Express Scripts, its association with Cigna has changed public perception and market positioning.
Why Is Express Scripts Still Relevant?
Despite the acquisition, Express Scripts remains a significant player in the healthcare space. Here’s why:
Broad Network
- Partnerships with thousands of pharmacies nationwide.
- Accessibility for millions of members.
Cost Savings
- Continued efforts to reduce prescription drug costs for patients and plan sponsors.
Patient Support
- Advanced tools and resources to improve medication adherence and overall health outcomes.
Common Questions About Express Scripts
Is Express Scripts Still Independent?
No, Express Scripts is now a subsidiary of Cigna.
Has the Service Quality Changed?
Many users report that the quality of service has remained consistent, with enhanced benefits due to the integration with Cigna.
Can I Still Use Express Scripts?
Yes, Express Scripts continues to serve millions of customers across the U.S.
If you’ve been wondering, “What happened to Express Scripts?” the answer lies in its evolution and integration into Cigna’s healthcare services. While the brand has changed in some ways, it plays a crucial role in managing pharmacy benefits and improving healthcare accessibility. Stay informed about updates from Express Scripts so you can make the most of its services.
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